Building An Online Store Right Before Your Eyes

by Steve February 8, 2010

There are many how-to guides and books that help people sell online.  Most of the sites I come across give you definitions of what ecommerce is and give you basic advice.  However, many do not go into enough detail to give you anything above and beyond just the cursory information.  Since the biggest obstacle most potential ecommerce owners face is where to start and what to do,  I decided I am going to undertake one of the biggest challenges I have faced to date on this website.

Online Video Viewing Continued To Reach Record Levels In December 2009

by Steve February 5, 2010

ComScore today released data showing that nearly 178 million U.S. Internet users watched online video during the month of December 2009. Online video viewing continued to reach record levels in December, with 33.2 billion videos viewed during the month.

From the report:

Shedding Standard ECommerce Business Practices: What Could Become Of ECommerce If We Do?

by Steve February 5, 2010

Today’s post is not an ecommerce business tip or how-to.  Its about where ecommerce is today as an industry and the potential of where it can go.  What’s the next big evolution in our industry?  For example, mobile ecommerce is rapidly growing and the availability of portable phones, PDAs and devices like the new Apple iPad are creating a significant shift for the web to those delivery platforms.  That is happening as we speak.  But whats next?  What will we see 5-10 years from now?  Today’s post came more from the result of daydreaming than it was premeditated on a  specific tip. (we are getting slammed with snow today so I find myself looking out the window more than I should be).

Featured Videos

What you need to know about Credit Card Merchant Accounts for your online store:
Paypal vs Merchant Accounts:
A great Shep Hyken video on excellent customer service from a cab driver (applicable to Online Retailers as well):
The following is a lesson on customer service:
A great Shep Hyken video on Creating Customer Confidence:
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