Archive for ECommerce Technology
We have all seen them at one time or another. You visit a web site, and shortly after you arrive on the site, a window pops up offering you a chance to speak with a customer service representative. I am curious, how do you respond? Is it annoying, or were you glad that someone was there to answer your questions? For me its like walking into a furniture store and getting swarmed by a bunch of sales people. I do not like it this type of aggressive chat systems. But are they effective? Read more... (560 words, estimated 2:14 mins reading time)
There comes a time when a business owner reaches the point of having such an order volume it becomes difficult to manage on his/her own. Generally, this is the 50 orders/daily range and when seeking outside help to manage the influx may be necessary. Read more... (594 words, estimated 2:23 mins reading time)
Web analytics is the process of collecting data about the activities of people accessing your website. This includes how they found you, when they visited, and what pages they looked at. It also includes what they bought, what sections of your web page see the most clicks, and so on. There are literally thousands of things you can track depending on the web analytics software you are using. The practice of analyzing your site and the behavior of your visitors is important. It gives you insight into how people are finding your ecommerce website, but it also gives you insight on what people are doing on your site. Are they visiting and staying awhile, or are they hitting your page and leaving? Read more... (283 words, estimated 1:08 mins reading time)
I came across the following article on ecommerce-guide.com that covers the popularity of several Open Source ecommerce shopping carts. For those not familiar with the term ‘Open Source’, it is software provided by a community of volunteers who team together to build software. Shopping carts are one example of the type of Open Source software you can find. But Open Source is not limited to just ecommerce. Many of the most popular software applications (even most sold commercially) is often built on Open Source code or frameworks. Read more... (521 words, estimated 2:05 mins reading time)
